BOOKING POLICY
We know your time is valuable and we want to avoid any delay for your appointment, please arriving 10-15 mins early, due to parking at chadstone can be hectic sometimes.
If you are more than 10 minutes late to your appointment, we will do everything we can to accommodate you, however, we may have to cancel or reschedule your appointment as this will not allow us adequate time to give you the full service and experience we strive to offer each client and it negatively impacts the next clients service. If you are repeatedly late for your appointments, the cancellation/no show policies below will apply.
Appointment cancellations and rescheduling
we have implemented an easy and convenient online booking system that allows you to make appointments on the go. If you wish to make any changes to your appointment through the online booking system, we request that you be courteous and respectful and do so at least 24 hours prior to the scheduled time.
No Shows
If you fail to show up to your scheduled appointment without contacting your barber and informing us as to why you are not able to make it to your appointment, you will be obliged to cover the full cost of your reserved service amount at your next appointment. If you repeatedly do not show up to appointments without contacting us you may be denied service altogether.
Please select the service carefully as only selected service will be provided and charged on the appointment day.
